Your privacy matters to us. Understanding how we collect, use, and protect your information. Last updated:
At Professionalnnst, we recognise that your personal information is valuable and deserves careful protection. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with our website, courses, and educational services.
We are committed to transparency and compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all visitors to our website and students enrolled in our courses.
The data controller responsible for your personal information is:
Professionalnnst
52 Queen's Road, Birmingham, B15 2TP, United Kingdom
Email: info@professionalnnst.world
Phone: +44 121 384 9921
We collect different types of personal information depending on how you interact with our services:
Information You Provide Directly:
• Contact details (name, email address, phone number) when you enquire about courses or enrol
• Correspondence content when you communicate with us via email, phone, or contact forms
• Enrolment information including educational background and experience level
• Payment information necessary to process course fees
• Portfolio work and creative projects you submit during courses
Information Collected Automatically:
• Device and browser information (type, version, operating system)
• Usage data (pages visited, time spent, navigation patterns)
• IP address and approximate geographic location
• Cookie data as described in our Cookies Policy
We use your personal information for the following purposes, based on legitimate interests, contractual necessity, or your consent:
Course Delivery and Administration:
• Processing course enrolments and managing student records
• Providing educational services and course materials
• Communicating about schedules, assignments, and course updates
• Assessing student progress and providing feedback
Communication and Support:
• Responding to enquiries and providing customer support
• Sending important notifications about our services
• Sharing educational content and course opportunities (with your consent)
Service Improvement:
• Analysing website usage to improve functionality and user experience
• Understanding educational needs and developing new courses
• Conducting satisfaction surveys and gathering feedback
Under UK GDPR, we process your personal data based on one or more of the following legal grounds:
• Contract: Processing necessary to fulfil our educational services to enrolled students
• Consent: You have given clear consent for specific processing activities
• Legitimate Interests: Processing necessary for our business operations while respecting your rights
• Legal Obligation: Processing required to comply with applicable laws and regulations
We do not sell your personal information. We may share your data with trusted third parties in the following circumstances:
• Service Providers: Payment processors, email service providers, and hosting services that help us deliver our educational programs
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
All third parties are contractually obligated to protect your information and use it only for specified purposes.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law:
• Student Records: Maintained for 7 years after course completion for certification verification
• Enquiry Data: Retained for 2 years unless you enrol in courses
• Marketing Preferences: Until you withdraw consent or request deletion
• Website Analytics: Aggregated data retained indefinitely; individual data anonymised after 26 months
Under UK data protection laws, you have the following rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of how we process your data
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us using the details provided above. We will respond within one month of receiving your request.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
• Secure server infrastructure with encryption
• Regular security assessments and updates
• Staff training on data protection principles
• Limited access to personal data on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but maintain industry-standard protective measures.
Our services are intended for individuals aged 16 and over. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately, and we will take appropriate action.
Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection standards.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website or by email if you are an enrolled student. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Email: info@professionalnnst.world
Phone: +44 121 384 9921
Post: 52 Queen's Road, Birmingham, B15 2TP, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, at ico.org.uk or by calling 0303 123 1113.
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